A learning design process using social media: Brainstorming and Aggregating

Here are some reflections on using an online noticeboard tool and a collaborative bookmarking tool as part of a learning design process.

21st century tools for teaching and learning is the title of session I run a couple of times a year and I'm running it again on 7th Feb.  Its a workshop where teachers in London can come and learn about a various of internet-based tools which they use in their teaching.  What I'm doing is aggregating what's out there, making sense of it and then articulating what I've learnt for those in schools.  If you are reading this post then you are probably minded to go out and find these things for yourself.  However, this session is aimed at the majority of educators who do not have the time or the inclination to do this.  I last ran it in May, 2011 and reflected on it here.  Its really interesting to reread past reflections on teaching so that I can remind myself what worked well and how it felt about it.

My long term plan for this session is to break it up into1 hour long chunks and offer them after work so that there are easier and more managable for busy professionals to get to.  Anyway, that's for another time because this post is about the learning design process currently underway for the session.  For a session like this it's imperative that you keep learning in a fast changing world.  I'm not looking for cutting edge software instances of tool types that are quick and easy to use with clearly identifiable applications in education.

For the second time, I'm lucky to have Isobel Bowditch help me with the session.  Firstly, we decided to examine what we've got and brainstorm ideas for the different tool type we wanted to cover and roughly how we are going to cover them.  Looking at the previous session programme, we had some practical elements where we get participants to practice using an instance of a tool type.  The others bit are demo or me talking.  There is 4:30 hours to fill.  I wanted to visually represent what we have so that we can make sense of it and easily play around the various components.  I chose one of the noticeboard tools - http://www.linoit.com/ and added a stickie for each element.  (Previously I've used http://www.wallwisher.com/  but I've found it to be unreliable on occasion.  The hard part is judging the timing and I've estimated 15mins for practical and 5 or 10 mins for demo/presentation elements.  We started by representing the existing programme. 

21CT 01/12

Then, there was a scoping exercise.

For this we used various sites/documents which list or describe different tool types. This is pretty unscientific process which I described in the post Choosing social media/web 2.0 tools for use in teaching and learning.  So that Isobel and I could aggregate what we found, I decided to use a collaborative bookmarking service. This way we could both add things as we found them and then review together. I used http://www.diigo.com/. My preferred bookmarking service has swung back and forth from http://www.delicious.com/ to http://www.diigo.com/ a couple of times. The current delicious is good because of its simplicity. Its a pure bookmarking tool and adding something is very easy. Diigo's usability isn't great but it does groups which is what you need for this sort of exercise. So I created this group:

http://groups.diigo.com/group/web20_learning

And we started adding things and putting our comments on their suitability for our session. This meant that when we got together for another brainstorming session we could review the diigo group, visit and discuss the different tools and edit the linoit noticeboard.  This is the finished product.  I've used yellow for practical bits and blue for demo/presentation bits.
 

21CLearning Session: 07/02/12

The next stage is to start fleshing out the design of the session.  Some of the tools that make the final cut need to studied so that we can teach others about them.  Also, in some instances we've identified that we want to do a practical bit on a particular tool type but have yet to identify the most suitable instance of that tool to use.

Using linoit and diigo combined with face-to-face meetings we moved smoothly through the brainstorming portion of the learning design process in an organised and efficient way.  I can recommend both.   

What a learning technologist needs to be good at

I've talked previously about the principle of offering practical advice. This is referring to the level of abstraction you employ when talking about the design of the learning experience. My gut feeling is that because researchers are often employed in Learning Technology positions the tendency is to more be too abstract. This is a completely anecdotal assertion (this blog gives me this kind of freedom of expression).

Aside from this, what are the qualities I need to possess to have the maximum positive impact? By positive I mean giving people a good understanding of key issues with regard to LTs allowing them to make informed decisions on their appropriate use. I will list some qualities:

Good communication/good teaching:
I'm realising more and more that's being a good communicator and teacher is priority number 1 for this job. I need to be able to communicate my message in a variety of fora and a variety of contexts. I need to be able to communicate well and where possible teach well so that I make maximium advantage of each opportunity. I've been a lot recently on what it means to give practical advice on LTs particular with regard to designing a whole course. I think an important principle is making order out of simple but disparate concepts and ideas. It's very common for discussion to flit around lots of different issues, so if you can give order, structure and context for all of this then that's is really useful. Often what you come up with sounds obvious. Don't worry about this, it's still useful. For example, colleagues at the Institute of Education have found it useful when I say think about:

- Start time/finish
- Aligning topic with time periods

And then for each topic, think about:
- What bespoke content you want
- What readings you want
- What learning activities you want

There's much, much more to think about but this is a good basis. Sounds like common sense but key points are easily overlooked and mashed together causing confusion.


Finding opportunities to spread the word
It is often about manufacturing situations where you have a captive audience, placing myself in environment where people will listen. Ideally, people come to something you have organised where they want your help and support. In an ideal world this is one-to-one tuition or group training sessions. However, these can be difficult to manufacture so other situations have to be sought. Working groups for sharing practice are a good idea. You can always slip in advice at strategic points.

Adapting your message to the audience
This is about not banging the drum too hard with the wrong audience, in the wrong context. Because technology can be an emotive issue with some, the context needs to be right before you think about delivering your message. Also, if educators come to learn about, say, a particular tool or technology you can also give some learning design advice within this to give it context.

Initiating and taking control of your own learning
This is probably the hardest part. Clearly it's a principle which could apply to any profession. For LTs, at a simple level, it's about staying on top of new software and environments and ensuring that you understand how to work tools before the edcuator gets to it. This is hard enough but then you add to it, trying to keep abreast of the latest thinking in research terms with regard to LTs. A third strand which I try and do is reading and reflecting on the latest thinking on LTs outside the academia. I am talking about the the blogosphere and the micro-blogosphere. This is hard and involves making time to read and share what you can. It's valuable because it makes you think outside your narrow world. With any job there are times when learning gets swamped by being too damn busy but it's worth the effort when you get a chance. Taking control of your own learning and ensuring that you keep abreast on all three fronts is hard and sometimes overwhelming. But I'm always glad when I do. In fact, this is one of things that keep me interested in my job. Being able to easily find information and opinion and turn this into knowledge by reflecting on it in light of my context.

It's interesting rating yourself against these criteria. I come out ok, but that's probably because I picked the criteria. Mind you, there lots of room for improvement.

Spreading the word

This year, more by luck than judgement, I've started doing consultancy in the broad field of e-learning. I hope to continue and grow this strand of my work. It's good to bring money into the IOE and it's really rewarding to construct and deliver something myself. The variety is interesting and challenging. As I teach in the various setting I am gradually seeing the wood from the trees in how best to structure what I do.

The first thing to say that it's hard - very hard. The first challenge is knowing what the client wants. Usually it's about wanting their trainers/educators to know how to teach online. To approach it the right way, you have to get a feel for the culture of the organisation and the context of the proposed use of learning technologies. This is vital so that what you say is relevant. I have always been heavy on the practical. I've come from a job where showing VLE navigation and usability was a core task and explaining things clearly is a skill that I have. The first few days were very Web 2.0 tool dominated. This worked well but I now feel there is a need to balance it more with pedagogical discussion and practical considerations.

I've been reflecting on my teaching style and, although there has been a lot of hands-on using the technologies sessions, my style is pretty didactic. I prepare slides to talk around and, although I invite discussion, I don't programme in much group discussion time. This will change in the future. I guess this is partly confidence but it's also a desire to practice what I preach. There's no point banging on about the evils of didactic dominance if I don't practice a more participatory pedagogy myself.

What's exciting about this type of work is the lack of precedence. There is no established right way of doing this. Making sense of technology for education is relatively new and companies are looking for someone to come in and give them some answers. So my job is to give a balanced, informative picture based on my experience of working with learning technologies in Higher Education and all the learning I do here and in the blogosphere. Interestingly, it's the latter of these elements that is often the most valuable.