Showing posts with label Learning Technologies. Show all posts
Showing posts with label Learning Technologies. Show all posts

What a learning technologist needs to be good at

I've talked previously about the principle of offering practical advice. This is referring to the level of abstraction you employ when talking about the design of the learning experience. My gut feeling is that because researchers are often employed in Learning Technology positions the tendency is to more be too abstract. This is a completely anecdotal assertion (this blog gives me this kind of freedom of expression).

Aside from this, what are the qualities I need to possess to have the maximum positive impact? By positive I mean giving people a good understanding of key issues with regard to LTs allowing them to make informed decisions on their appropriate use. I will list some qualities:

Good communication/good teaching:
I'm realising more and more that's being a good communicator and teacher is priority number 1 for this job. I need to be able to communicate my message in a variety of fora and a variety of contexts. I need to be able to communicate well and where possible teach well so that I make maximium advantage of each opportunity. I've been a lot recently on what it means to give practical advice on LTs particular with regard to designing a whole course. I think an important principle is making order out of simple but disparate concepts and ideas. It's very common for discussion to flit around lots of different issues, so if you can give order, structure and context for all of this then that's is really useful. Often what you come up with sounds obvious. Don't worry about this, it's still useful. For example, colleagues at the Institute of Education have found it useful when I say think about:

- Start time/finish
- Aligning topic with time periods

And then for each topic, think about:
- What bespoke content you want
- What readings you want
- What learning activities you want

There's much, much more to think about but this is a good basis. Sounds like common sense but key points are easily overlooked and mashed together causing confusion.


Finding opportunities to spread the word
It is often about manufacturing situations where you have a captive audience, placing myself in environment where people will listen. Ideally, people come to something you have organised where they want your help and support. In an ideal world this is one-to-one tuition or group training sessions. However, these can be difficult to manufacture so other situations have to be sought. Working groups for sharing practice are a good idea. You can always slip in advice at strategic points.

Adapting your message to the audience
This is about not banging the drum too hard with the wrong audience, in the wrong context. Because technology can be an emotive issue with some, the context needs to be right before you think about delivering your message. Also, if educators come to learn about, say, a particular tool or technology you can also give some learning design advice within this to give it context.

Initiating and taking control of your own learning
This is probably the hardest part. Clearly it's a principle which could apply to any profession. For LTs, at a simple level, it's about staying on top of new software and environments and ensuring that you understand how to work tools before the edcuator gets to it. This is hard enough but then you add to it, trying to keep abreast of the latest thinking in research terms with regard to LTs. A third strand which I try and do is reading and reflecting on the latest thinking on LTs outside the academia. I am talking about the the blogosphere and the micro-blogosphere. This is hard and involves making time to read and share what you can. It's valuable because it makes you think outside your narrow world. With any job there are times when learning gets swamped by being too damn busy but it's worth the effort when you get a chance. Taking control of your own learning and ensuring that you keep abreast on all three fronts is hard and sometimes overwhelming. But I'm always glad when I do. In fact, this is one of things that keep me interested in my job. Being able to easily find information and opinion and turn this into knowledge by reflecting on it in light of my context.

It's interesting rating yourself against these criteria. I come out ok, but that's probably because I picked the criteria. Mind you, there lots of room for improvement.

One reason why Pedagogy doesn't always drive the technology

I've been reflecting on the relationship of technology in teaching and learning and pedagogy. It's right to have a strong link. It's right for the technology to have a pedagogical purpose, an identifiable reason for it's use which fits in with the pedagogy of the teaching and learning. The reality-check here is that (quite understandably) many educators' pedagogical knowledge is tacit or unconscious. All educators have natural leanings towards different pedagogies even if they don't know the particular many syllabled word. Also, there is often not the time to design the teaching and learning to such an extent so that the pedagogy is explicitly stated and identified.

Saying that the starting point is the pedagogy (in relation to technology) is correct. However, hand on heart do all educators start with the pedagogy? I'm not so sure. I think they start with the content, designing a lesson comes second and sometimes a distant and poor second. So where the pedagogy isn't really thought through, it's difficult to associate technology to something that isn't really there.

The context of the message about pedagogy and technology is often motivated by the desire to ensure that we are technology led. This is right and important. But if you are wondering why this utopian ideal isn't working, then part of the reason isn't evil technologists pushing technologies onto education. It's because knowledge and awareness of pedagogy isn't what it should be. There are a variety of reasons for this which I'm not totally clued up on. I'm just reflection on what I experience.

Proactive or reactive - the learning technology choice

How best to create an environment where educators feel comfortable and willing to embrace the use of technology in education is what my job is all about. There are various strategies you can employ. It's very easy to focus on the process of the particular project you are working on. So you prepare the environment (usually a VLE), show the tools, make sure everyone knows how to work the thing and look after the technical running of the space. It's important you do this for sure, but there are often larger issues that need to be addressed and it's important to establish yourself as a contributor to design, startegy and policy where this is coherent with other strategic areas of your organisation. This is difficult and messy and often fraught with problem and setbacks but it's necessary and the right thing to do. People in learning technology should not just be about processes. It can feel like tech support and, for the educator, this is exactly what you are.

I guess it boils down to a choice between whether you want to be proactive in your promotion of learning technologies or reactive. I like to be in the proactive camp but sometimes this is a hard stance to sustain for a variety of reason. One sad footnote is that there are often not enough people or enough time to be truly proactive.

Taking the ego out of education

There are a number of barriers when it comes to approaching the tricky subject of converting an existing face-to-face course to being purely online. I want to concentrate in this post on what motivate thes teacher/educator to do the job they do. I touched on this in my post from last Nov – Lecture Your Way to Stardom where I put the case that, for some, the performance involved in teaching has a certain appeal. I raise this point again because I think it’s often an unspoken aspect of the teaching profession. Changing the mode of delivery from face-to-face to online (using whatever technology) has an emotion bite to it that is often underplayed and I think part of this is that the teacher doesn’t get to “perform” in the traditional sense of the word.

Or at least that is the perception. Whatever pedagogical stance you take, the educator has a vital, fundamentally important role to play. For me, there is no threat to the subject expert in formal education whatever the future holds. Online, there is ample opportunity to be the centre of attention, to perform. It may feel different but it’s there.

But why is this important? It’s important because I have a hunch, a strong hunch that many educators like the sound of their own voice, they like getting up and being the centre of attention. This is especially true if you’re good at it. Learning technologies are a threat to this position. But education should be about what’s best for the learners not the educators. We need to take the ego out of education!

Teaching with technology isn't easy to arrange

It's been a while since I posted to this blog. Largely, this is due to moving house and not having the internet until today but also things have been more hectic than usual at my work. It would be impossible to capture all the learning I've been doing here but an important teaching experience I had recently need attention on this blog.

I guess the biggest challenge I faced recently was delivering a session where the working title I got was Delivering Content with technology. It was an important learning experience and one that deserves reflection here.

I'm working as part of a team charged with teaching all things e-learning to a particular set of trainers. Delivering half of the first day, my aim was not to challenge their pedagogy but showing tools (Web 2.0 or otherwise) which allows them to present content in different ways to the norm of powerpoint slides and talking.

As with other similiar teaching I've done, the preparation centred around what to include and what to leave out. This involves updating myself in what's out there and making informed decisions on where to focus my attention. What's important is giving the right context and provide intensive and reasoning to take any alternative provided seriously. As always, there's a bit of soft-sell marketing to be done. This might seem wrong but it's a fact of life with Learning Technologies. One of the things I showed prezi and that went down well especially as we could do some practical work on this. The other big winner was screencasting where Jing was demonstrated, unfortunately we couldn't do anything practical with this. So that it wasn't just showing different tools, I used the excellent Onlignment document Media Chemistry which presents checklists of pros and cons for each media element. This provided context for the session.

As well as the content, the other major learning point was all the issues around negotiating the room setup and equipment/software availability. Knowing exactly what I can and can't do it vital for teaching of the kind I do and it's always a challenge in a new venue getting what you want. To some extent, the quality gets diluted when you can't do what you want and I need to think about how best to deal with this. Certainly, when you try to do anything requiring audio devices and software installation things get complicated very quickly.

The important issue thing about this isn't that you often have/don't have a particular bit of equipments or software but that most training facilities aren't set up for using learning technologies in anything more than a symbolic way. This symbol often takes the form of a computer room - mostly kept locked and hidden away and usable in special, carefully controlled sessions. They are viewed more like a security risk rather than a learning aid. I think this is generalisable statement for much of education and shows we are still, as a sector, missing the point.

Largely, this particular experience was a positive one. It's always tough when we got to a new facility and teach to a new audience as you are never quite sure what to expect. But this is part of the challenge.

Communicate not Broadcast

This is going to be my new mantra. Following on from my previous post, this is my message to staff in my place of work - the Institute of Education, University of London. I want colleagues to see the VLE as a place to communicate and not broadcast. Or communicate as well as broadcast. If you don't like the communication tools within our VLE, I can help you look elsewhere. But all this follows from the principle of wanting to communicate with your students and not just disseminate information.

I think this applies across education, and indeed businesses. This may be different way of approaching things to my normal "use the learning tools as part of your learning design" but it amounts to the same thing and it might be more successful.

Anyway, now to practice what I preach.

Value Learning Design not E-learning Design

Originally published in the Educational Technology & Change Journal.

I've been reflecting over the last few days on common questions I get asked as I go about my job as a Learning Technologist. Questions like "I don't have time to think about this" or "why should I use this?" come up a lot. It's clear to me now that a key skill in my role is to be able to respond to these questions effectively, in such a way as to cause the questioners to rethink their position and begin in open up to a new viewpoint. I can tell you now that this isn't easy. Here are some pointers:

- In my education context, the worst thing you can do is throw blame around. Talk about "what we need to do" rather than "it's terrible that we don't do."

- Another important point is don't just talk about the technology. There are many reasons for this. Firstly, in education in 2010 understanding of learning technology is low, so talking about technologies they don't have any experience of and don't know anything about is confusing and off-putting. Also, you want to be talking about processes and value they understand and can relate to. Further, it should always be about how the technologies fit into the bigger picture and it you just bang on about the ICT it's feel alien to their world.

- I also like to stress the the possible incorporating of learning technologies is an element of the learning design process. So, as an organisation, the key is to value learning design; to value giving time and space to reflect and think about how you teach. The potential use of learning technologies is part of this process in the sense that they exist as tools in the toolbox from which you pick and choose. I spoke about the tools in the toolbox metaphor a few days ago. Valuing learning design is key and it comes from the educators themselves and the management of organisations. So the subtle difference here is that you are NOT pushing e-learning because it ticks a box that needs to be ticked, but you ARE promoting good teaching and learning by engendering a culture of giving time and space to reflect on learning design.

- Yes, there is learning to be done. But I think a good quality educator should be prepared to continually learn and adapt. Learning and adapting is an important part of living.

- The change isn't so drastic. Learning online isn't different to learning offline. Learning is the same as it's been forever. Learning strategies may change as we have more options (more tools) but the end result is the same thing you have always been asked to deliver. All you need to do is understand how to work the new tools and, more importantly, understand the values behind each one.

Tools in the toolbox

Tools in the toolbox is a phrase I use a lot when I talk about learning technologies. The basic message I want to get across is that there's no imperative to use these new tools but you should at least know about them. I've been mulling over whether I can stretch this metaphor.

If you have a toolbox (which I don't really) I would guess that you would want to know how all the tools work. For any DIY job you don't necessarily need to use all the tools but you can make an informed decision about which tool to use if you know how they all work or at least what they are and what they do. As time goes by new tools come out and you have to adapt because that's how life works. Often new tools perform the same functions as the old tools so they act as alternatives. So learning about new tools is a fact of life. For education the toolbox is the toolbox for learnign design and the tools are the ways the educator can deliver the learning.

I will probably soften this slightly if ever I voice this metaphor so that it's less threatening but I think the bulk of this could be a useful way of explaining where learning technologies fit into education.

Formal Learning/Informal Learning/Just Plain Learning

There are no real interest new ideas in this post, just some reflections on a personal venture of mine. I felt the need for self-disclosure - satisfying the basic human need to share and communicate.

It's been a long time since my last post. This is mostly due to an assignment I am writing for an MA I've just started. I've toyed with the idea of doing one for a while now. I work in an academic institution but my role is mainly one of learning design, advising people on learning design, delivering training, setting up VLE pages. There is no immediate imperative to become 'academic'. However, I resolve to do one for the following reasons:

- It's free (as a member of staff at the Institute of Education)
- The subject matter is ICT in Education so it should be topics that I can relate to
- I aim to learn, learn, learn. This is the main reason. I'll be forced to research areas where I currently scratch the surface giving myself an academic rigour to some of my ideas. That's the theory anyway.
- I'm a firm believer in informal learning. My use of this blog and reading other blogs is my primary learning method and it works for me. However, for many of those in education they want to stamp of approval that an award like this gives. It's the only language they understand. So by doing this I will hopefully gain respect, gain validity. The validity I want is validity for my ideas and suggestions around learning technologies.
- I hope to gain insight into being a student in Higher Education. I've already done a lot of this. I'm learning first hand about the type of students we get, the approaches the lecturers take and difficulties students face.

I did two thirds of an MA 5 years ago but never got around to finishing it. At the time I couldn't see any real point. It had no real impact on what I was doing but now is different. So now I am starting again from scratch and viewing it as a learning exercise. The only real downside is that studying competed with my time previously devoted to my informal learning in the blogosphere. I will hopefully manage this better from now on.

I will also say this. It's hard to study and work. I'm used to working, coming home and not working. Now things are different. However, I guess this is now in line with my views on learning. Learning doesn't just happen within formal education structures, it happens all the time at the learner's discretion. I'm trying to view much of my work as learning so why not extent this out beyond the four wall of my office. I think that makes sense.

Happy Xmas everyone.

Don't Tell me how to Teach!

Ok, this has never actually been said to me, but it's implicit in a lot of my conversations and is a major barrier to the adoption of Learning Technologies in education. So why would they be thinking this? And what business is it of mine to poke my nose into their teaching? The simplest answer to this is that to adopt anything new you have to incorporate it into the learning design. You have to think holistically about how you teach and fit it in. This is true of any tool/method/environment. I wouldn't be doing my job properly if I didn't make this clear.

So what's the problem? It's because they don't want to go through a redesign process. A process that I would find natural and necessary. Underlying both is the natural human defense against outside influence into their course/lesson - What's wrong with what I'm doing and "don't tell me how to teach". For some, in the lazy teaching club, they teach by a bog-standard content dumping, didactic method. So here we have an added barrier. I like to think this isn't widespread but I'm sure there is no study which measures this. For others and in our Learning Technology context, there's an issue of lack of confidence/skills/understanding or what Learning Technologies have to offer. This is definitely widespread and I don't need any research to tell me that. Wrap bits of all these issues up and you get a pretty tricky situation.

And the standard result in this scenario? Add-ons. Adding on file repositories (most common), adding on a discussion forum or sometimes adding on something like audio files (often mistaken called podcasts) to give the illusion of e-learning wizardry. But what's important is that there is no threat to the existing course design, even if there hasn't really been any real design process in the first place.

So whatever you do Learning Technologists out there - DON'T TELL ME HOW TO TEACH!"

Have belief in Learning Technologies

One of the questions I've been asking myself recently is Why am I in Learning Technology? Did I fall into it and just run with it? Is it simply a job that I don't really believe in or care about? I tell myself and others that it's because I believe Learning Technologies provide something positive for education. Not just for themselves but positive in the ways of learning that they bring to the attention of education, make visible and demonstrate are viable and sometimes better than the didactic malaise education finds itself in. One of my main learning points (amongst many) recently has been how it's simply impossible to "prove" anything to do with Learning Technologies - or indeed anything to do with learning. You can point to a study that give a certain finding, but there's always a counter study or a context that leaves it open to question.

So how do I know that a particular Learning Technology is positive for education? Simply put, I don't. But I believe it to be true. The evidence and the experience I have leads me to this conclusion. I think it helps if you believe in what you're selling and certainly I couldn't function properly if I didn't. Also, maybe proving learning benefits is the wrong tack. Is it more about a vocational or workplace imperative? Or it is more about teaching learners how to learn that's important? It's probably all of these things.

What's important is that I have conviction in the virtue of my role. Also, I don't see it as a bad thing if I go too far in this conviction. In my context, there really isn't enough positive energy with Learning Technologies. Someone needs to provide it, if only to get people thinking.

A Learning Technologist in 2009 in Higher Education

I've just read an interesting post which has helped move my thinking on a bit. It's "Training" faculty to teach online by Lisa Lane and is about the nature of the usual offerings of "training" on teaching online. She distinguishes between Technical training, which is the mechanics of how to work and navigate a particular tool/artefact, and professional development for effective online teaching where the pedagogies behind them are explored. She says:

The misconceptions about the validity of online teaching are only encouraged by using the word “training”. It implies a false proposition: that instructors need to learn the tools first, and that once they have done so they will develop good online classes. Neither of these is true. Instead, instructors should be encouraged to examine their pedagogy as they begin to teach online, and be provided with extensive technical support as they develop courses based on their chosen pedagogy. And powers-that-be (accrediting agencies, Chancellor’s Offices, and our own colleagues) should be aware that the need is for creating a good environment for encouraging such practices, instead of certifying “training in teaching online”.

The weakness is one of understanding on the part of colleagues and administrators, and, in some cases, lack of meta-cognitive pedagogy (whether online or on-site) among faculty.

There's lots of good points here. Knowledge of pedagogy is lacking, knowledge of the values behind any Learning Technology is lacking, knowledge of Web 2.0 is lacking and personal ICT skills are lacking. These issues are just so huge! Where do you start? Well, the place most people is with the technical training. The problem is this is mostly where it ends. As Lisa argues in her post, perception of online training is often only about how to use a tool. We need more! But this is recognised. Not by the users or the employers.

Thinking about my practice and what goes on in Higher Education, things could be better. A lot of what I do ends up with showing how a tool work (technical training) and we often don't get beyond this. Mostly, people don't want me to go beyond this. Or if they are interested, there isn't the time. Should I force the issue? This depends on what type of Learning Technologist you are. If you are happy reinforcing the status quo, then trying to effect the way they teach isn't on the agenda. If you believe in the spirit of Web 2.0 and think that pedagogies and values behind it can have a positive impact on education then you MUST force the issue.

I think I'm shouting this word at myself more than anyone else. But it's hard. Hard to force the issue, hard to challenge how someone teaches, hard to annoy someone, hard to make your worklife more complex and more difficult than it needs to be.

So being a Learning Technologist in Higher Education in 2009 is all about challenging the status quo. But to do this properly feathers will be ruffled. I need to lie down for a bit!

Didactic Teachers are expendable

The title of this post doesn't really tell the whole story, but I'm hooked on trying to have catchy, short titles (maybe twitter is effecting me too much)....

After reading Free Online Higher Education Courses?, I reflected on the whole principle of OER. In the posting, Robert Hughes argues that watching a lecture isn't as good as taking the course (in a critique of another article). This is true where the course is well run. But what about a large lecture where the didactic rules. Wouldn't watching a video or listening to an audio in the comfort of your own home be just as good. No, it would be better. So I agree that taking a course which uses a variety of pedagogical approaches can't be matched by OER. But a course where your only involvement is scribbling notes at the back of a lecture theatre can, and is, matched by an OER on the same subject. And if you get your friend to go to the lecture for you and record it, then you win any way you look at it.

In some ways, OER exposes educators who clings to the didactic as the only form of teaching. The logical step from the above scenario is that they are expendable. If it's all about the content, then the employee can produce this in cheaper ways than the expensive face-to-face model currently used. Sure, we'll still need experts. But not as many and not for the same amount of time. I don't want this. The teacher is vital to formal education - if they teach well. Hopefully, this can cause some realisation that we need to provide more than just the facts, delivered in broadcast fashion.

So educators, make yourself indispensable - design your learning incorporating collaborative and personalised pedagogies. We need you for that. So, if you think that Learning Technologies threatens your existence, you're wrong - they are your saviour.

Learning Technologies - Disrupting Teaching and Learning

Sessums comments in Reflections on Transforming Teaching and Learning ring true with me.

"only disruptive innovation—adopting digital learning wholesale—will change education. This disruption is most likely to emerge in places where traditional ways of teaching are outright failing; over time..."

Where I have been able to get academic use of Learning Technology to influence their teaching and learning in my workplace it's been where we are starting from scratch or addressing perceived "failure" - usually low recruitment. Trying to influence an established course taught in the traditional didactic way - forget it. Almost exclusively, the academia won't entertain the idea of thinking about how they teach. I've reflected on this before in Challenging didactic teaching. In these cases (which is the norm), failure is not perceived because this is how we teach. Learning Technologies are extra tools which they don't have time to and don't want to learn about. This is where the above quote is spot on. It is disruptive. Especially, if you do it properly and really reflect on how this tool or that tool can impact on the teaching and learning in your course. Who wants disruption?

The learning journey continues....