Institutional E-learning Strategy

I've been thinking about the basic strategy for an individual, group or institutional with their online learning design.  Trying to draw together all the principles, processes and techniques I recommend.  To plan strategically, think about the following.

Essentially, what you want to do is:

1. raise knowledge/understanding of the various online learning activity tools

2. educate staff about the design process itself

3. illuminate for them the strategic issues that need addressing in their context

And then:

4. work with them, guide them through a real learning design process.

What you often get is just the first of these points together with offers to help with the last point. The other points might be addressed in passing but often don't get enough attention. It's about educating before direct assistance in an actual process.
Now more on each of these points.

1. Knowledge of tools

This is knowing about how to use any online tool.  For a learning technologist, you want to do more than just demonstrating navigation. You want to help them understand how they can be used, how they are commonly used, show working examples, decontextualised templates, pedagogical affordances etc.

2. The design process

Educating about the design process is about:

• getting people to think in terms of time periods
• making judgements of teaching hours and learning hours
• ensuring understanding of asynchronous/synchronous and how to handle the different types of activities
• promotion of a scaffolded learning process
• Establish the basic building blocks of bespoke content and learning activities
• For content, raise awareness of the various types of media they can use for content
• For activities, explain what the tools are (this could include 1)
• Explain how assessment can be linked.

3. Strategy

• You want to think clearly about the rationale for altering your mode of delivery. Are you looking to open out into new markets? Are you looking to improve engagement through more flexible access? Whatever the rationale makes sure it’s clearly understood by everyone.
• Articulate your timeframes both for the design process and the course itself
• Identify and involve people that will teach on the course. Large-scale you need to organise a tutor training programme. This would involve raising knowledge/understanding of any online tools used and information about the learning design.
• It’s at this point you broach contextual cans of worms that needs talking about so they don't become elephants in the room. You would work hard in advance to talk about ways through these issues. The difficulty in HE is opening cans of worms that often fall across departments or even between departmental responsibilities. Engaging with marketing, engaging with IT, engaging with registration, engaging with assessment/exam boards, broaching issues such as academics time and space to design learning. A consultation role would highlight potential areas for scrutiny.

4. Doing the design

This is best done in face-to-face meetings with the individual or group designing the course.  Having the knowledge/understanding from 1-3 could mean they can undertake this alone but it's preferable for a learning technology type person to be present.

So how are 1-3 realised?

Face-to-face sessions

Common are events about particular tools, technologies explaining how, why and, if you're lucky, in what way you can use it. Now you need these. But be careful that this isn't all you do. Just doing this reinforces misconceptions about it just being about the technology. Sessions about 2 and 3 are desirable but rare (I do these). Pedagogically, I favour hands on workshop, and collaborate teaching involving activities and discussions.

Artifacts

It's common for institutional initiatives promoting blended/purely online learning to make stuff/make artifacts for people to engage with on their own: Stuff like advice documents, templates, case studies, videos, screencasts etc. I could talk about which ones I favour and the work I've done in this area. I worry about Institutional strategies which just do this and move on. Just as you would in an online learning activity, you need to support the process by helping staff one on one and in groups engage with any artifacts created.  This is to help them contextualise the artifact.  Without this process they are meaningless.

In an ideal world you would have an:

All emcompassing face-to-face event

If you're lucky, you can get design teams in a room at the same time with time and space to first learn and then to practice or actually do their own learning design. Effective strategies from the research include Leicester's carpe diem initiative which involved having a captive audience for multiple days. Essentially, this allows you to take people through a learning journey from start to finish then do so on this subject. Within such events you could engage in a variety of teaching methods to iteratively teach or facilitate the learning of the 3 main points. You could introduce and facilitate engagement with any artifacts you've created. All this before guiding teams of people of people through a design process whilst the learning is still fresh in their memories.

Finally a point about motivation.  A lot depends on the backing of the senior management. Not just hollow words, but financial commitment and resources. It's difficult to engage the majority of academics in blended/distance learning in their teaching and learning help of this kind would show that they are putting their money where their mouth is. It’s also important to utilize the trailblazers, peers who can show what they are doing and give validity to what’s new to others.

Social Media Supporting teacher CPD - 3

More on Tweeting for Teachers although it's more using it as a launchpad for my own reflections.

National and local policymakers should:

1.  publish guidelines and support for teachers and leaders to help them use social 
media in schools;
There are various social media strategies out there.  The emphasis should be on the potential for teaching and learning.  Most guidelines I've seen are about control and read like rules and regulations which put teachers off and fit with the "danger" ethos as its mantra.  It's true that to write informed guidelines about potential for the various types of tools but it doesn't have to be detailed just give encouragement and a green light to this area.  I drafted some guidelines myself which hopefully will be used by my institution in the future.  I share them here for anyone to look at.

2. consider how they will begin to unfilter social media sites for use in schools;
Consider!  Just do it.  It highlights a contradiction in the way we educate.  In formal education it's necessary to control communication - quiet in class, no chatting, pay attention.  Social media is extra communication channels.  So we control it.  The problem is we need to use them for teaching and learning.  Banning social media is like banning talking in schools.  Sure you have to control inappropriate use but we cut off all that learning potential by banning it.

3.  recognise and celebrate self-directed professional learning by teachers using 
online tools, and the role of social media in this learning;
Building a culture where this is valued is important.  There are lots out there but they are isolated and poorly known in the mainstream.

4. create a common online space where the whole education community can find each other;
This is a bit vague and I have visions of a controlled, unwielding space with poor usability if something is done at a national level.  In the case study about Edubuzz, I was hoping for some information about how to do this for myself because it's this kind of purposeful initiative that I could see working for groups of schools.


5. ensure that all Initial Teacher Training courses demonstrate a strong focus on the use of social media tools for ongoing professional development.
Yes, make this law.  Can't see this happening any time soon.

Social Media Supporting teacher CPD - 2

This post continues discussing the newly released report Tweeting for teachers.  They list 5 recommendations for school leaders and 5 for policy makers.  My first thought is how many school leaders will read this?  Probably very few unless they have a strategy for promoting it beyond a website.  I'll discuss each recommendation which you can read about on p30-33:


1.  School leaders should learn about and engage with the social platforms that their teachers, parents and pupils are using every day;
Yes, indeed.  The idea that springs into my mind is that what we need to do is get teachers in general using social media for themselves.  By using it for themselves ideas will spark about how they can use it in their teaching.  Trying to teach using something alien to the rest of their lives isn't easy but this is what we are often asking them to do.  Social media are ways of communicating, they are new communication channels.  Ways of communicating SHOULD be of interest to us in education.
The logical next step for me is to try and conceive of a training event which caters for this need.  This could be a sister session to my 21st century tools for teaching and learning session and would concentrate on how educators can use social media for themselves, in their own learning.  This would also fit nicely with the sentiment of this report.
As a bullet point to this recommendation, there is the old chestnut of justifying them using these tools themselves to understand the kids' world.  I remember saying this to National Professional Qualification for Headship (NPQH) participants 10 years ago.  It's true enough but many argue against it.  Practicing what you preach applies and it all comes down to a human beings unwillingness to learn after a certain age.  It's incredible how many resist it.

2. School leaders should use a social media tool as part of their communications with the school
community;
This would be a good way of establishing it's validity.  The problem is that the only relationship much of social media has with formal education is to be banned, it's associated with negative things.
  You have to stick your head above the paraphet to alter this.

3. validate and support their staff in using social media tools for ongoing professional development;
This is a positive strategic move which also give the mode validity for learning.  This could start with one tool that some people have good experiences and understanding of within the school or institution.

4. turn online activity into offline actions, in order to harness the benefits of face-to-face interaction alongside those of online interaction;
This is about using technology within the classroom.  Tablets will impact on this in the future.  However, this is whole new area in itself.  In the classroom or for homework there is scope for both but shouldn't be blurred together as both need carefully planned learning design.

5. implement robust systems for evaluating the impact of CPD on teacher effectiveness and student outcomes
No comment on this one.

The next post will consider the recommendations for policy makers.

Social media supporting teachers CPD

A fews days ago I went to an interesting event promoting a new report published by the Pearson Centre for Policy and Learning here in London.  It is called:  Tweeting for teachers; how can social media support teacher professional development?  I'm going to use it to reflect on the social media and education.

I'm going to give detailed analysis of the parts that interested me to help me reflect and articulate my thinking.

Overall, it's a useful and worthwhile read but it promises more than it delivers.  The overall message is noble and it could act as a inspirational call-to-arms for educators to start investigating social media. I saw some of this at the event and I hope the message can reach out there.  The recommendations are sounds although a little obvious.  There are also some interesting case studies about initiatives I wasn't aware of.  There is a deliberate link to teachers' CPD which is good and the review of research is interesting.  However, there's a distinct lack of 'how to'.  More on this later.

Firstly, the event I attended was well organised and free.  Their #tweetingforteachers worked well as they had dedicated people looking after it.  I ended up participating quite a lot as things occurred to me.  The usefulness of micro-blogging to facilitate communicate in events cannot be disputed.  It's a pity they didn't have the stream setup on the screen but there was a fair bit of interaction.  It helped that I got a good 3G connection.  Interestingly, most delegates didn't participate in this showing how far we have to go.

Next, the title - tweeting for teachers.  I don't like this.  It's catchy yes but it's a marketing phrase which is misleading as the overall scope of the report is social media. It's true that lots of the examples were about twitter but if the report wants to be about social media in general then it's not an appropriate title.  Tweeting for teacher is a great title if you were to extrapolate the bits about twitter and add practical guidance on the processes involved in twitter.

Overall, it's a report that can only scratch the surface of this subject.  Social media is a huge, huge area.  In a 36 page report it's not going to happen.  Also, the contexts with which it can be used a numerous.  The case studies consist of 3 people that blog and tweet for their own learning, a local authority blogging facility that worked well, a video competition, #ukedchat and Teachmeet.  Of these, #ukedchat and Teachmeet are the most inspirational.  They are both established synchronous events which can be engaged in.  The others are interesting but they would benefit from guidance on how to act if you're inspired to setup something similar.  Also, where are the dynamic image creation and sharing tools, the video creation, use of audio, mindmapping tools, social bookmarking, multimedia posters, social networking/group sites etc.  I worry about teachers will read this report and think that the case studies cover everything that's possible.

Finally for this post - categorisation.  with some about self-directed learning and personal learning networks and others about sharing, reflective learning and still others about synchronous event, the report is crying out for careful categorisation so that content is made "meaningful to teachers and manageable within the context of teaching practice."(p20 of this report).

This is the massive gap we have in education with learning technologies.  We have to make things easier for our teachers and academics.  We need to show them how and in their context.  Something like http://www.teachertrainingvideos.com/ and http://www.freetech4teachers.com/ are more useful in this regard.  There is a wealth of policy advice and a wealth of how to use tools advice but it's the middle ground of putting it in our context which is lacking.  I believe that largely teachers can do this for themselves but only if we promote and facilitate it.

In my next post, I'll reflect on the key recommendations from this report.

Externalisation of pedagogic principles

“The first step in redesign often entailed the externalisation of pedagogic principles which had previously been tacit."
This quote is from report on the PREEL (From Pedagogical Research to Embedded E-learning) project which ran at the Institute of Education a few years ago. It was one of those initiative which tried to help educators with their e-learning design. Interestingly, there were deliberate attempts to link research and practice through the promotion and incorporation of IOE's own e-learning research output.  This post and the above quote is about educator knowledge of their own pedagogy, the way they teach.

The quote promotes the tactic of asking educators to verbalise how they are teaching a particular course.  In articulating this out loud it helps clarify for themselves how they teach.  We are not talking learning theory here just how they do things.  For some how a session is structured and taught may have evolved over the years.  A particular educator may have a natural default pedagogical stance and the reasons why are not clear even to themselves.

I've talked in the past about how some educators don't have an understanding of their own pedagogy stance or indeed an understanding of pedagogical theory in general.  I've speculated that this hinders moves to talk about internet-based communication/collaboration tools in terms of pedagogical affordance.  The above tactic is instructive because it suggests that this doesn't really matter as the knowledge is there albeit latent and not externalised.  It's your job (as a learning technologist) to bring this out of them.  They know how they teach and why they do it.  And you don't need to be judgmentally about this, you just need to listen and teach them how, and to what end, they could use what's available.  What this also says is that it's not about lack of understanding, it's about lack of time and sometimes about lack of learning design.  For the former, an educator doesn't have the time to think about their learning design.  They are too busy. For the latter, they can't be bothered.  This is rare but there's good and bad in every profession.

What a learning technologist needs to be good at

I've talked previously about the principle of offering practical advice. This is referring to the level of abstraction you employ when talking about the design of the learning experience. My gut feeling is that because researchers are often employed in Learning Technology positions the tendency is to more be too abstract. This is a completely anecdotal assertion (this blog gives me this kind of freedom of expression).

Aside from this, what are the qualities I need to possess to have the maximum positive impact? By positive I mean giving people a good understanding of key issues with regard to LTs allowing them to make informed decisions on their appropriate use. I will list some qualities:

Good communication/good teaching:
I'm realising more and more that's being a good communicator and teacher is priority number 1 for this job. I need to be able to communicate my message in a variety of fora and a variety of contexts. I need to be able to communicate well and where possible teach well so that I make maximium advantage of each opportunity. I've been a lot recently on what it means to give practical advice on LTs particular with regard to designing a whole course. I think an important principle is making order out of simple but disparate concepts and ideas. It's very common for discussion to flit around lots of different issues, so if you can give order, structure and context for all of this then that's is really useful. Often what you come up with sounds obvious. Don't worry about this, it's still useful. For example, colleagues at the Institute of Education have found it useful when I say think about:

- Start time/finish
- Aligning topic with time periods

And then for each topic, think about:
- What bespoke content you want
- What readings you want
- What learning activities you want

There's much, much more to think about but this is a good basis. Sounds like common sense but key points are easily overlooked and mashed together causing confusion.


Finding opportunities to spread the word
It is often about manufacturing situations where you have a captive audience, placing myself in environment where people will listen. Ideally, people come to something you have organised where they want your help and support. In an ideal world this is one-to-one tuition or group training sessions. However, these can be difficult to manufacture so other situations have to be sought. Working groups for sharing practice are a good idea. You can always slip in advice at strategic points.

Adapting your message to the audience
This is about not banging the drum too hard with the wrong audience, in the wrong context. Because technology can be an emotive issue with some, the context needs to be right before you think about delivering your message. Also, if educators come to learn about, say, a particular tool or technology you can also give some learning design advice within this to give it context.

Initiating and taking control of your own learning
This is probably the hardest part. Clearly it's a principle which could apply to any profession. For LTs, at a simple level, it's about staying on top of new software and environments and ensuring that you understand how to work tools before the edcuator gets to it. This is hard enough but then you add to it, trying to keep abreast of the latest thinking in research terms with regard to LTs. A third strand which I try and do is reading and reflecting on the latest thinking on LTs outside the academia. I am talking about the the blogosphere and the micro-blogosphere. This is hard and involves making time to read and share what you can. It's valuable because it makes you think outside your narrow world. With any job there are times when learning gets swamped by being too damn busy but it's worth the effort when you get a chance. Taking control of your own learning and ensuring that you keep abreast on all three fronts is hard and sometimes overwhelming. But I'm always glad when I do. In fact, this is one of things that keep me interested in my job. Being able to easily find information and opinion and turn this into knowledge by reflecting on it in light of my context.

It's interesting rating yourself against these criteria. I come out ok, but that's probably because I picked the criteria. Mind you, there lots of room for improvement.

Levels of abstraction - Practical vs pedagogy

I've done a lot of work these past few months on helping academic colleagues who are thinking about converting their courses from face-to-face to be delivered through blended learning or purely online. This is unsurprising as this is a core component of my job! However, things have been pretty active recently as HE looks for additional modes of delivery to bring in more students and, by consequence, more money. Whatever the motivation, I'm happy.

As a result, there's been lots of learning that needs consolidating. Firstly, I had an interesting discussion the other day about the levels of abstraction. This is in terms of how abstract you discuss things with educators when helping them design an online course. I've always tends to try and grounds things in reality and talk in terms of practical components/examples/templates rather than pedagogical models. This is probably partly because its in my nature to do this but also because my experience is that this is what they want - or at least this is what I think they want. There are a number of reasons for this which I won't go into here. But getting the balance right on the scale of abstraction is a judgement call that a constant issue for any learning technologist. It's certainly important to be able to talk pedagogy if the need arise but it is the best starting point? I don't have the answers. My instincts and practice keep such dialogue in my back pocket. You might be thinking why not do both, why not do everything. Well, you need to be careful. Educators often approach you looking for clarity, looking for answers. Clarity is so, so important and I guess this is the heart of the matter. You have to choose what to say first and how to say it to give maximium benefit to the educator. This will be different for each person but common is the need to practical guidance on how a course could look online and what key decisions need to be made first. My next post will reflect upon the practical advice I've been championing in this post.

One reason why Pedagogy doesn't always drive the technology

I've been reflecting on the relationship of technology in teaching and learning and pedagogy. It's right to have a strong link. It's right for the technology to have a pedagogical purpose, an identifiable reason for it's use which fits in with the pedagogy of the teaching and learning. The reality-check here is that (quite understandably) many educators' pedagogical knowledge is tacit or unconscious. All educators have natural leanings towards different pedagogies even if they don't know the particular many syllabled word. Also, there is often not the time to design the teaching and learning to such an extent so that the pedagogy is explicitly stated and identified.

Saying that the starting point is the pedagogy (in relation to technology) is correct. However, hand on heart do all educators start with the pedagogy? I'm not so sure. I think they start with the content, designing a lesson comes second and sometimes a distant and poor second. So where the pedagogy isn't really thought through, it's difficult to associate technology to something that isn't really there.

The context of the message about pedagogy and technology is often motivated by the desire to ensure that we are technology led. This is right and important. But if you are wondering why this utopian ideal isn't working, then part of the reason isn't evil technologists pushing technologies onto education. It's because knowledge and awareness of pedagogy isn't what it should be. There are a variety of reasons for this which I'm not totally clued up on. I'm just reflection on what I experience.

Taking the ego out of education

There are a number of barriers when it comes to approaching the tricky subject of converting an existing face-to-face course to being purely online. I want to concentrate in this post on what motivate thes teacher/educator to do the job they do. I touched on this in my post from last Nov – Lecture Your Way to Stardom where I put the case that, for some, the performance involved in teaching has a certain appeal. I raise this point again because I think it’s often an unspoken aspect of the teaching profession. Changing the mode of delivery from face-to-face to online (using whatever technology) has an emotion bite to it that is often underplayed and I think part of this is that the teacher doesn’t get to “perform” in the traditional sense of the word.

Or at least that is the perception. Whatever pedagogical stance you take, the educator has a vital, fundamentally important role to play. For me, there is no threat to the subject expert in formal education whatever the future holds. Online, there is ample opportunity to be the centre of attention, to perform. It may feel different but it’s there.

But why is this important? It’s important because I have a hunch, a strong hunch that many educators like the sound of their own voice, they like getting up and being the centre of attention. This is especially true if you’re good at it. Learning technologies are a threat to this position. But education should be about what’s best for the learners not the educators. We need to take the ego out of education!